Customer Relations Coordinator
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Benchmark Business Solutions
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| Post Date: |
Feb 05, 2010 |
| Job Type: |
Full time |
| Start Date:
| 3/1/2010 |
| Salary: |
$25,000 |
| Location: |
Lubbock |
| Job Reference: |
2010ATEAM |
| Category: |
Administrative/Clerical,Clerical,Customer Service - CSR,Receptionist/Clerical,Sales Support |
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Description
This position includes, but is not limited to the following:
1. Answer multi-line telephones for approximately 20+ staff members. Be primary backup for rollover calls from remote office lines.
2. Take messages for the President and route to him in a timely manner.
3. Receive office guests in a polite, friendly and helpful manner.
4. Primary backup on placing supply orders for customer when they call or walk in.
5. Primary backup on placing service calls for customers.
6. Primary backup closing service calls when completed and invoicing closed calls.
7. Submit and complete Xerox co-op funds process for Marketing Manager.
8. Assist with input of monthly meter readings in the system and assist in calling for them as well.
9. Assist in inputting new leases into E-Automate.
10. Assist other team members in creation of Microsoft Powerpoint presentations as needed.
11. Assist other team members in spreadsheet maintenance and support as needed.
12. Mail management, including stamping and routing incoming mail.
13. Facilitate on-going communication among staff members, including location of personnel on a day-to-day basis.
14. Other duties as assigned.
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Skills
3 years demonstrated work experience in office clerical and administrative support work using Microsoft Office and Outlook . Desired skills: strong customer service skills, office receptionist work, strong computer skills – able to learn and use programs quickly, detail-oriented, capable of multi-tasking, and have the ability to work a full 40 hour work week and be willing to work overtime occasionally.
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Notes
In exchange for your experience and abilities, Benchmark Business Solutions offers competitive compensation, as well as a comprehensive benefits package including:
Full employee Health Benefits package
401(k) with employer match
Opportunities for advancement
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APPLY NOW
